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Honest Water Co. of the Palm Beaches

Utility by utility

Palm Beach County water, compared

Fifteen utilities serve this county, and they do not deliver the same water. Everything on this page comes from each utility’s own official water quality report. Every fact is linked to its source. The most useful finding: 13 of 15 utilities never publish how hard their finished water is. The only way to know your number is to measure it at your own sink.

The only official numbers

Two utilities publish their hardness

Out of fifteen. Both figures here are the utilities’ own, from their official pages.

Boca Raton

65–80 mg/L

3.8–4.7 gpg, City of Boca Raton Utility Services

Source: City of Boca Raton FAQ (Utility Services)

Tequesta

about 100–120 mg/L

roughly 6–7 gpg, Village of Tequesta Water Utility

Source: Village of Tequesta Water Utilities FAQ

A note on numbers you may have seen elsewhere: figures like “West Palm Beach water is 317 ppm” circulate on water-dealer websites. They describe raw aquifer water, not what your utility delivers. Every major system in this county softens its water before it ships. We don’t quote numbers nobody published. We measure yours.

Every utility

What each utility says about its own water

Grouped by treatment: membrane plants (nanofiltration or reverse osmosis, generally the softest finished water) first, then conventional lime-softening systems. Every row links to the utility’s own report.

Publishes a hardness figure

UtilityServesSource waterTreatmentDisinfectantPublished hardness
City of Boca Raton Utility Services2025 report ↗Boca RatonBiscayne Aquifer, 52 city wellsLime softening plus membrane (nanofiltration) softening, then filtration and disinfectionChloramine65–80 mg/L
Village of Tequesta Water Utility2025 report ↗Tequesta14 wells, 10 surficial-aquifer plus 4 wells about 1,800 ft into the upper Floridan aquiferDirect filtration for surficial water, blended with reverse-osmosis-treated Floridan waterChloramineabout 100–120 mg/L

Membrane treatment (NF/RO), generally softest

UtilityServesSource waterTreatmentDisinfectantPublished hardness
Seacoast Utility Authority2025 report ↗Palm Beach Gardens, North Palm Beach, Lake Park, Juno BeachSurficial aquifer (38 wells, 75–200 ft) plus brackish Floridan aquifer (6 wells, ~1,500 ft)Hood Road Membrane Water Plant, nanofiltration plus low-pressure reverse osmosisChloramineNot published, we measure it free
Town of Jupiter Utilities2025 report ↗Jupiter, nearby unincorporated areas63 wells, 51 surficial-aquifer, the rest in the deeper Floridan aquiferMembrane plant, nanofiltration for surficial water, reverse osmosis for Floridan waterChloramineNot published, we measure it free
Village of Wellington Public Utilities2025 report ↗WellingtonSurficial aquifer, 18 wells in 3 wellfieldsDual process: conventional lime softening plus nanofiltration membranes, blendedChloramineNot published, we measure it free
City of Boynton Beach Utilities2025 report ↗Boynton Beach, Ocean Ridge, Hypoluxo areaEast Coast Surficial Aquifer, 30 wells, 50–240 ftEast plant: lime softening + magnetic ion exchange. West plant: nanofiltration membranesChloramineNot published, we measure it free
Town of Manalapan Water2025 report ↗ManalapanBrackish Floridan aquifer wells blended with four surficial-aquifer wellsReverse osmosis blended with filtered surficial waterChloramineNot published, we measure it free
Town of Highland Beach Water2023 (most recent posted) report ↗Highland BeachOwn brackish Floridan aquifer wells, about 1,200 ft deep, the community has run its own plant since 2004Full reverse osmosis, with hardness and alkalinity added back for stabilityChlorineNot published, we measure it free
Palm Beach County Water Utilities Department, western system2025 report ↗Belle Glade, Pahokee, South BayDeep Floridan aquifer wellsReverse osmosis (varies by plant)Chlorine, year-roundNot published, we measure it free
Palm Beach County Water Utilities Department, eastern system2025 report ↗Royal Palm Beach, Greenacres, Haverhill, much unincorporated Palm Beach CountyBiscayne (surficial) aquifer, with Floridan supply at some plantsLime softening plus ion exchange, nanofiltration and reverse osmosis, varying by plantChloramineNot published, we measure it free
City of Lake Worth Beach Utilities2025 report ↗Lake Worth BeachSurficial/Biscayne aquifer (12 wells) plus brackish Floridan aquifer (3 wells)Lime softening plant plus a reverse osmosis plant, blendedChloramineNot published, we measure it free

Conventional lime softening

UtilityServesSource waterTreatmentDisinfectantPublished hardness
City of West Palm Beach Public Utilities2025 report ↗West Palm Beach, Palm Beach, South Palm BeachSurface water, Grassy Waters Preserve via the M-canal to Lake Mangonia and Clear Lake; the county's only surface-water systemCoagulation and sedimentation, carbon and sand filtration, UV disinfectionChloramineNot published, we measure it free
City of Delray Beach Utilities2025 report ↗Delray Beach, Gulf Stream (wholesale)East Coast Surficial Aquifer, 30 raw-water wellsLime softening: aeration, lime clarifiers, filtration, disinfectionChloramineNot published, we measure it free
Town of Gulf Stream2025 report ↗Gulf StreamPurchases all water from City of Delray Beach UtilitiesDelray Beach lime softening processChloramineNot published, we measure it free
City of Riviera Beach Utility Special District2024 (most recent posted) report ↗Riviera Beach, Singer IslandEast Coast Surficial Aquifer wellsLime softening (lime and polymer), then filtrationChloramineNot published, we measure it free
Town of Lantana Water2025 report ↗LantanaEast Coast Surficial Aquifer, ten shallow wellsChlorination, aeration, chloramination, filtration, corrosion controlChloramineNot published, we measure it free

Before and after

Whatever your number is, here’s where it lands

A correctly sized softener takes any of the water above to under 1 grain per gallon, soft by every definition, at every tap in the house. The free test gives you the before; the sizing makes the after a guarantee, not a guess.

  • Before: whatever your utility delivers, measured at your sink, in front of you, free
  • After: under 1 gpg at every tap, with the chloramine or chlorine handled by matched carbon
  • Exact price before you decide, free installation, lifetime warranty

Why this page exists

Most water companies quote you off a county average that doesn’t exist. We’d rather show you what every utility actually publishes, sources and all, and then measure the one number that matters: yours.

Sources

Every document this page draws on

Official annual water quality reports (CCRs) and utility pages, linked directly.

Data pulled September 2026 from each utility’s most recent published report. Reports are republished annually. If a link has moved, the utility’s water quality page will carry the current edition.

Sources: EPA: Consumer Confidence Reports; Florida DEP: Source and Drinking Water Program; EPA: Chloramines in Drinking Water

Questions

County water questions

See where each community lands on the county water rankings.

Why do so few utilities publish a hardness number?

Hardness affects your skin, appliances and glassware rather than safety, so federal rules leave it out of the required annual water quality report, and 13 of the county's 15 utilities skip it. Only Boca Raton (65–80 mg/L) and Tequesta (about 100–120 mg/L) publish an official figure. Everywhere else, the way to know your number is to measure it at your own tap, which is exactly what our free test does.

Is chloramine worse than chlorine?

Neither is a safety problem at regulated levels, but they behave differently in your house. Chloramine, which nearly every utility in this county now uses, lingers longer and is harder to remove: standard carbon works slowly on it, so removing it well takes catalytic carbon and enough contact time. That's a sizing question, and it's why we design from your actual water rather than a brochure.

My utility uses reverse osmosis or nanofiltration. Do I still need anything?

Membrane-treated systems generally deliver the county's softest water, but the utility still adds chloramine or chlorine for the trip to your house, hardness is often blended back for pipe stability, and none of it is measured at your tap. The free test tells you what actually arrives, and sometimes the honest answer is a small fix at the kitchen sink rather than a whole-home system.

How many water utilities serve Palm Beach County?

Fifteen utilities serve the communities we cover, from Palm Beach County Water Utilities (with separate eastern and western systems) and Seacoast Utility Authority to the city plants in Boca Raton, West Palm Beach, Delray Beach and Boynton Beach. Much of The Acreage and Loxahatchee is on private wells instead.

Where can I read my utility's water quality report?

Every community water system publishes an annual Consumer Confidence Report under EPA rules, and Florida DEP runs the state's drinking water program. We link each utility's report on this page, and your water bill names your provider.

Free water test

Find out what's actually in your water

We test at your kitchen sink, show you the result and size a system to your home. Free, with an exact price before you decide.

  • Free in-home water test
  • Exact price up front
  • Lifetime warranty

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