Utility by utility
Palm Beach County water, compared
Fifteen utilities serve this county, and they do not deliver the same water. Everything on this page comes from each utility’s own official water quality report. Every fact is linked to its source. The most useful finding: 13 of 15 utilities never publish how hard their finished water is. The only way to know your number is to measure it at your own sink.
The only official numbers
Two utilities publish their hardness
Out of fifteen. Both figures here are the utilities’ own, from their official pages.
Boca Raton
65–80 mg/L
3.8–4.7 gpg, City of Boca Raton Utility Services
Source: City of Boca Raton FAQ (Utility Services)Tequesta
about 100–120 mg/L
roughly 6–7 gpg, Village of Tequesta Water Utility
Source: Village of Tequesta Water Utilities FAQA note on numbers you may have seen elsewhere: figures like “West Palm Beach water is 317 ppm” circulate on water-dealer websites. They describe raw aquifer water, not what your utility delivers. Every major system in this county softens its water before it ships. We don’t quote numbers nobody published. We measure yours.
Every utility
What each utility says about its own water
Grouped by treatment: membrane plants (nanofiltration or reverse osmosis, generally the softest finished water) first, then conventional lime-softening systems. Every row links to the utility’s own report.
Publishes a hardness figure
| Utility | Serves | Source water | Treatment | Disinfectant | Published hardness |
|---|---|---|---|---|---|
| City of Boca Raton Utility Services2025 report ↗ | Boca Raton | Biscayne Aquifer, 52 city wells | Lime softening plus membrane (nanofiltration) softening, then filtration and disinfection | Chloramine | 65–80 mg/L |
| Village of Tequesta Water Utility2025 report ↗ | Tequesta | 14 wells, 10 surficial-aquifer plus 4 wells about 1,800 ft into the upper Floridan aquifer | Direct filtration for surficial water, blended with reverse-osmosis-treated Floridan water | Chloramine | about 100–120 mg/L |
Membrane treatment (NF/RO), generally softest
| Utility | Serves | Source water | Treatment | Disinfectant | Published hardness |
|---|---|---|---|---|---|
| Seacoast Utility Authority2025 report ↗ | Palm Beach Gardens, North Palm Beach, Lake Park, Juno Beach | Surficial aquifer (38 wells, 75–200 ft) plus brackish Floridan aquifer (6 wells, ~1,500 ft) | Hood Road Membrane Water Plant, nanofiltration plus low-pressure reverse osmosis | Chloramine | Not published, we measure it free |
| Town of Jupiter Utilities2025 report ↗ | Jupiter, nearby unincorporated areas | 63 wells, 51 surficial-aquifer, the rest in the deeper Floridan aquifer | Membrane plant, nanofiltration for surficial water, reverse osmosis for Floridan water | Chloramine | Not published, we measure it free |
| Village of Wellington Public Utilities2025 report ↗ | Wellington | Surficial aquifer, 18 wells in 3 wellfields | Dual process: conventional lime softening plus nanofiltration membranes, blended | Chloramine | Not published, we measure it free |
| City of Boynton Beach Utilities2025 report ↗ | Boynton Beach, Ocean Ridge, Hypoluxo area | East Coast Surficial Aquifer, 30 wells, 50–240 ft | East plant: lime softening + magnetic ion exchange. West plant: nanofiltration membranes | Chloramine | Not published, we measure it free |
| Town of Manalapan Water2025 report ↗ | Manalapan | Brackish Floridan aquifer wells blended with four surficial-aquifer wells | Reverse osmosis blended with filtered surficial water | Chloramine | Not published, we measure it free |
| Town of Highland Beach Water2023 (most recent posted) report ↗ | Highland Beach | Own brackish Floridan aquifer wells, about 1,200 ft deep, the community has run its own plant since 2004 | Full reverse osmosis, with hardness and alkalinity added back for stability | Chlorine | Not published, we measure it free |
| Palm Beach County Water Utilities Department, western system2025 report ↗ | Belle Glade, Pahokee, South Bay | Deep Floridan aquifer wells | Reverse osmosis (varies by plant) | Chlorine, year-round | Not published, we measure it free |
| Palm Beach County Water Utilities Department, eastern system2025 report ↗ | Royal Palm Beach, Greenacres, Haverhill, much unincorporated Palm Beach County | Biscayne (surficial) aquifer, with Floridan supply at some plants | Lime softening plus ion exchange, nanofiltration and reverse osmosis, varying by plant | Chloramine | Not published, we measure it free |
| City of Lake Worth Beach Utilities2025 report ↗ | Lake Worth Beach | Surficial/Biscayne aquifer (12 wells) plus brackish Floridan aquifer (3 wells) | Lime softening plant plus a reverse osmosis plant, blended | Chloramine | Not published, we measure it free |
Conventional lime softening
| Utility | Serves | Source water | Treatment | Disinfectant | Published hardness |
|---|---|---|---|---|---|
| City of West Palm Beach Public Utilities2025 report ↗ | West Palm Beach, Palm Beach, South Palm Beach | Surface water, Grassy Waters Preserve via the M-canal to Lake Mangonia and Clear Lake; the county's only surface-water system | Coagulation and sedimentation, carbon and sand filtration, UV disinfection | Chloramine | Not published, we measure it free |
| City of Delray Beach Utilities2025 report ↗ | Delray Beach, Gulf Stream (wholesale) | East Coast Surficial Aquifer, 30 raw-water wells | Lime softening: aeration, lime clarifiers, filtration, disinfection | Chloramine | Not published, we measure it free |
| Town of Gulf Stream2025 report ↗ | Gulf Stream | Purchases all water from City of Delray Beach Utilities | Delray Beach lime softening process | Chloramine | Not published, we measure it free |
| City of Riviera Beach Utility Special District2024 (most recent posted) report ↗ | Riviera Beach, Singer Island | East Coast Surficial Aquifer wells | Lime softening (lime and polymer), then filtration | Chloramine | Not published, we measure it free |
| Town of Lantana Water2025 report ↗ | Lantana | East Coast Surficial Aquifer, ten shallow wells | Chlorination, aeration, chloramination, filtration, corrosion control | Chloramine | Not published, we measure it free |
Before and after
Whatever your number is, here’s where it lands
A correctly sized softener takes any of the water above to under 1 grain per gallon, soft by every definition, at every tap in the house. The free test gives you the before; the sizing makes the after a guarantee, not a guess.
- Before: whatever your utility delivers, measured at your sink, in front of you, free
- After: under 1 gpg at every tap, with the chloramine or chlorine handled by matched carbon
- Exact price before you decide, free installation, lifetime warranty
Why this page exists
Most water companies quote you off a county average that doesn’t exist. We’d rather show you what every utility actually publishes, sources and all, and then measure the one number that matters: yours.
Sources
Every document this page draws on
Official annual water quality reports (CCRs) and utility pages, linked directly.
- City of Boca Raton 2025 Annual Drinking Water Quality Report (2025), City of Boca Raton Utility Services
- Village of Tequesta 2025 Annual Drinking Water Quality Report (2025), Village of Tequesta Water Utility
- Seacoast Utility Authority 2025 Annual Water Quality Report (2025), Seacoast Utility Authority
- Town of Jupiter 2025 Water Quality Report (2025), Town of Jupiter Utilities
- Village of Wellington 2025 Drinking Water Report (2025), Village of Wellington Public Utilities
- 2025 Water Quality Report for the City of Boynton Beach (2025), City of Boynton Beach Utilities
- Town of Manalapan 2025 Consumer Confidence Report (2025), Town of Manalapan Water
- Town of Highland Beach Annual Water Quality Report (2023 (most recent posted)), Town of Highland Beach Water
- Palm Beach County Water Utilities Department 2025 Water Quality Report (CCR) (2025), Palm Beach County Water Utilities Department, western system
- Palm Beach County Water Utilities Department 2025 Water Quality Report (CCR) (2025), Palm Beach County Water Utilities Department, eastern system
- City of West Palm Beach Annual Water Quality Report, Reporting Year 2025 (2025), City of West Palm Beach Public Utilities
- 2025 Annual Drinking Water Quality Report, City of Lake Worth Beach (2025), City of Lake Worth Beach Utilities
- City of Delray Beach 2025 Water Quality Report (2025), City of Delray Beach Utilities
- Town of Gulf Stream 2025 Annual Drinking Water Quality Report (2025), Town of Gulf Stream
- City of Riviera Beach Annual Water Quality Report (2024 (most recent posted)), City of Riviera Beach Utility Special District
- Town of Lantana Annual Drinking Water Quality Report (2025), Town of Lantana Water
- City of Boca Raton FAQ (Utility Services) , published hardness figure
- Village of Tequesta Water Utilities FAQ , published hardness figure
Data pulled September 2026 from each utility’s most recent published report. Reports are republished annually. If a link has moved, the utility’s water quality page will carry the current edition.
Sources: EPA: Consumer Confidence Reports; Florida DEP: Source and Drinking Water Program; EPA: Chloramines in Drinking Water
Why do so few utilities publish a hardness number?
Hardness affects your skin, appliances and glassware rather than safety, so federal rules leave it out of the required annual water quality report, and 13 of the county's 15 utilities skip it. Only Boca Raton (65–80 mg/L) and Tequesta (about 100–120 mg/L) publish an official figure. Everywhere else, the way to know your number is to measure it at your own tap, which is exactly what our free test does.
Is chloramine worse than chlorine?
Neither is a safety problem at regulated levels, but they behave differently in your house. Chloramine, which nearly every utility in this county now uses, lingers longer and is harder to remove: standard carbon works slowly on it, so removing it well takes catalytic carbon and enough contact time. That's a sizing question, and it's why we design from your actual water rather than a brochure.
My utility uses reverse osmosis or nanofiltration. Do I still need anything?
Membrane-treated systems generally deliver the county's softest water, but the utility still adds chloramine or chlorine for the trip to your house, hardness is often blended back for pipe stability, and none of it is measured at your tap. The free test tells you what actually arrives, and sometimes the honest answer is a small fix at the kitchen sink rather than a whole-home system.
How many water utilities serve Palm Beach County?
Fifteen utilities serve the communities we cover, from Palm Beach County Water Utilities (with separate eastern and western systems) and Seacoast Utility Authority to the city plants in Boca Raton, West Palm Beach, Delray Beach and Boynton Beach. Much of The Acreage and Loxahatchee is on private wells instead.
Where can I read my utility's water quality report?
Every community water system publishes an annual Consumer Confidence Report under EPA rules, and Florida DEP runs the state's drinking water program. We link each utility's report on this page, and your water bill names your provider.
Free water test
Find out what's actually in your water
We test at your kitchen sink, show you the result and size a system to your home. Free, with an exact price before you decide.
- Free in-home water test
- Exact price up front
- Lifetime warranty
Prefer to talk? Call Mike on (561) 354-3095
